Free Tax Preparation Help

American Rescue Plan 2020 Taxes:

The American Rescue Plan excludes the first $10,200 of unemployment income from taxable income. This means that you will not have to pay taxes on that income and any taxes already withheld will be refunded. Read more about it here.

Taxpayers who have already filed 2020 taxes do not have to take any action. Your tax return will be automatically updated.

Taxpayers who have yet to file should make sure they are following updated legislation. is a 100% free filing tool that uses TaxSlayer software. This is the same software we use at our VITA Site and it is updated to the latest legislation.


2021 Tax Season

At this time, all appointments for the 2021 tax season are fully booked. Sign-up here if you would like to be notified if/when more free tax assistance appointments are available. is available as a 100% free self-filing tool thanks to a United Way and IRS partnership. MyFreeTaxes screens for eligible credits and deductions through TaxSlayer software. Any issues? Reach the 2-1-1 staffed helpline at 866-698-9435 with any questions.


We are offering two different VITA service models: 


Full Virtual

  • Submit all tax documents and forms to us using a self-guided intake website. You will need access to a scanner, a smartphone, or a tablet that can take pictures. Once your documents are submitted, we will call you to review, and will prepare your taxes. A copy of your return will be mailed to you


Scan & Go

  • Partner Scan & Go sites are located across Washtenaw County for your
    convinience. Find available Scan & Go sites and their locations when
    scheduling your appointment.

  • Limited Scan & Go dropoff appointments will be available. If you do not have the equipment or computer access to upload your documents, you can schedule to come to one of our locations to have all your documents scanned. Forms will be mailed to you ahead of time, and must be filled out before your appointment. 

NOTE: For both options you MUST have a working phone


VITA clients must present all required tax documents to maximize their tax benefits and file an accurate return. View our Document Checklist to be sure of what to bring.



Other Tax Help

If you are an existing client (filed 2016-19) taxes with us, and need help with the following you may contact the VITA Team here or call our VITA line (734) 677-7235.

  • Received a letter from the IRS or MI Treasury

  • Need to amend your tax return

  • Need a copy of your tax return

  • Have not received your refund, or have questions about your return



Prepare your own taxes (for FREE) at home!

MyFreeTaxes: Use this United Way partnership tool to file for FREE regardless of your income or number of State returns you need to file

Credit Karma: Easy-to-use free online software for tax preparation.

IRS Free File website: Lists various options for free tax filing options online.




Have Tax Questions or Concerns?

Leave us a message at (734) 677-7235, email at or click here to send us a question or be added to our Contact List and the VITA team will be in touch. Due to the influx of calls and responding to COVID-19, we will try to respond to your message within 3 business days. 


  • If you are an existing client (you have had your tax return prepared and transmitted by UWWC) and have questions regarding the status of your refund, please click here to check your FEDERAL refund status and click here to check your STATE refund status.
  • If you have already filed your taxes and want to check your Economic Stimulus Payment status or input your Direct Deposit information for the IRS, click here.

Want to Know More About United Way’s Covid-19 Response?

Read about our impact in 2020