Financial Stability: Services for Agencies

United Way’s Mobile Financial Resource Team can help! 

Our Mobile Financial Resource Team can provide technical assistance to agencies looking incorporate financial stability into their existing work. Our team can help train staff and assistance in program design.
We can also serve your clients directly with our:
  • Free 1-on-1 Financial Coaching & Resource Navigation Our trained financial coach provides financial education to help individuals get back on their feet, and stay there. Financial coaching is designed to help individuals achieve financial milestones, such as improving their credit score, net worth and/or net income, and becoming debt free. To ensure that you get, and stay, on track, we can also help you access local social services for which you are eligible, like food assistance, utility assistance and healthcare coverage.
  • Free Financial Empowerment Workshops Using the FDIC Money Smart curriculum our workshops can teach individuals of all ages about financial stability. Workshops are group- based, with “hands on” modules that cover a range of topics from basic budgeting to credit repair help. Why? Because the more individuals know about credit and banking services, the more likely they are to make informed financial decisions. - Our services are mobile. You will find us at your local community center and at social service agencies across Washtenaw County.
  • Loan Assistance Fund The Loan Assistance Fund is a unique opportunity to help qualified individuals meet an immediate and unforeseen financial need such as:

    • Emergency costs related to personal hardships such as loss of income due to illness, family disruptions(e.g. divorce, separation), death in immediate family;
    • Medical Emergencies and/or necessities not covered by medical insurance;
    • Transportation (e.g. vehicle tires) used to get to and from work;
    • Housing (e.g. security deposit assistance or major appliance repair).

    This service is being offered as a safe alternative to traditional payday lending. Fee-free, low interest (up to 3.5%) loans are made in amounts up to $1,000 and are repaid over the course of 12 months.  Participants who successfully repay their loans in full and on time will receive a $100 bonus to encourage savings. Approved loan funds will be paid to the third party vendor who is meeting the emergency need, not directly to the loan recipient.


    • This service is available to individuals who commit to working with Marshall Averill, our financial empowerment coach
    • Employees of human service organizations in Washtenaw County
    • Program participants of human service organizations in Washtenaw County

    Please see the these FAQ's for additional information about this service. 

  • Volunteer Income Tax Assistance Our VITA program utilizes a team of dedicated and professional volunteers to provide FREE tax preparation. Volunteer tax preparers work one-one-one with individuals and families to navigate tax returns, offer financial tips and seek out all available tax credits, such as the Earned Income Tax Credit (EITC).
  • Free At Home Tax Filing Support File your taxes for free in the convenience of your own home using Sponsored by United Way and powered by H&R Block, allows individuals or couples filing jointly who make up $62,000 a year to file their taxes on-line for free. If you still have questions call 1-855-MY-TX-HELP (1-855-698-9435).

Financial Stability Grant Fund

Overview: A component of United Way’s Financial Stability Initiative, these grants provide one-time support for programs, projects or initiatives that prioritize the following Washtenaw County populations: women, low-income individuals and families; communities of color; historically marginalized groups. Funding is open to both new/pilot or existing programs, projects or initiatives. 

Funded programs, projects or initiatives must align with one or more of the following goals of United Way’s Financial Stability Initiative:

  • Advance the economic well-being of low-income working individuals and families.
  • Reduce reliance on predatory financial practices in Washtenaw County neighborhoods.
  • Ensure that low-income working individuals and families are aware of available asset-building resources.
  • Increase opportunities for low-income individuals and communities to increase their economic asset base through education, coaching and practice

For a complete list of all FY 2016-17 Financial Stabiltiy Fund grantees, click here.

Agency Financial Stability Toolkit

Your Money, Your Goals This toolkit can be used by agencies to add some financial empowerment into their existing programming. The toolkit is designed to supplement the work that is already being done by social workers and case managers.

MoneySmart Curriculum FDIC Money Smart workshops can be downloaded or ordered via CD-Rom from the FDIC. Money Smart curriculum is widely used across the financial education sector. Module based, the FDIC Money Smart materials cover a wide range of topics, and are produced for multiple age groups. It is also possible to pick and choose information from different modules to create an effective presentation based on individual group needs.

Find other resources, including research and data on our Financial Stability section of the Data Portal.

Financial Stability Coalition

United Way of Washtenaw County convened the Financial Stability Coalition to facilitate collaboration, shared learning, resources and networking between agencies and businesses that are all operating in the financial stability arena. We meet monthly to share information, feature educational topics and speakers, and work toward common goals to best serve our community. 

Learn more here or contact us at to be added to the email list to receive future meeting notifications or other relevant communications.


For more information, contact us at