Free Tax Preparation Help

Volunteer Income Tax Assistance (VITA)

 

The Volunteer Income Tax Assistance (VITA) program is a national IRS-sponsored program that pairs certified volunteers with taxpayers like you to file accurate tax returns for free. United Way of Washtenaw County is proud to be an official VITA Site and assist County resident with tax-related needs. 

Read about our impact in 2021

Read our client stories of impact 


Our VITA program can begin scheduling appointments on January 25th for all clients with incomes of $57,000 or less. Simply dial 2-1-1 (if calling from a non-local area code dial 1-800-552-1183) to schedule your appointment through our Scan N Go process.

You can also file at home at no cost with MyFreeTaxes.com. This 100% free self-filing tool thanks to a United Way and IRS partnership. MyFreeTaxes.com screens for eligible credits and deductions through TaxSlayer software. Any issues? Reach the 2-1-1 staffed helpline at 866-698-9435.

Tax Legislation changed in March 2021 and may affect your 2020 tax return as well. Click here to learn more about the American Rescue Plan Act and how it may impact your taxes if you:

  • Received unemployment in 2020 or 2021
  • Have dependents
  • Have healthcare through the Marketplace

Frequently Asked Tax Questions: 

Where can I file my taxes for free? 

Our VITA Site will begin preparing returns on Monday January 31st 2022. To schedule an appointment simply dial 2-1-1 (if calling from a non-local area code dial 1-800-552-1183) to schedule your appointment through our Scan N Go process.

File at home for FREE with myfreetaxes.com 

Find other free filing options at getyourrefund.org or visit the IRS website 

 

How do I get a copy of my 2020/2021 tax return?

Existing VITA clients can contact the VITA Team, call the VITA Line at 734-238-3463, or email p.cornelius@micauw.org and we will mail you a copy of your tax return.

You can also request a transcript through the IRS website if your return has already been processed.

 

How can I get proof that I filed previous tax years? (2017 - 2021)

Existing VITA clients can contact the VITA Team, call the VITA Line at 734-238-3463, or email p.cornelius@micauw.org and we will mail you a copy of your tax return.

You can also request a transcript through the IRS website.

 

Where's my refund?

The IRS is experiencing significant delays processing returns due to tax legislations updates in the American Rescue Plan. 

Check the status of your Federal tax return.

Check the status of your Michigan tax return.

If we filed your return and you need assistance, please call 734-238-3463 and leave a message.

 

I received a letter from the IRS and/or Michigan Treasury, what do I do?

Don't understand the letter? No worries! Let us help. Call us with details of the letter at 734-238-3463 for assistance.

 

How do I let the IRS know that I do qualify for the Child Tax Credit for 2021 and receive the monthly payments?

Visit the IRS Eligibility Assistant to find out if you qualify.

Those who are not required to file a tax return can use the Child Tax Credit Non-filer Sign-up Tool. Taxpayers required to file a tax return can manage their ACTC payments using the Child Tax Credit Update Portal.

 


Other Tax Questions?

Send us a question or be added to our contact list, call the VITA Line at 734-238-3463, or email p.cornelius@micauw.org and the VITA Team will be in touch. Due to the influx of calls, we will try to respond to your message within 3 business days.