Volunteer Income Tax Assistance (VITA)
The Volunteer Income Tax Assistance (VITA) program is a national IRS-sponsored program that pairs certified volunteers with taxpayers like you to file accurate tax returns for free. United Way of Washtenaw County is proud to be an official VITA Site and assist County resident with tax-related needs.
We are currently only able to file tax returns for previous years and tax amendements for existing clients who we served during the 2021 tax season. File at home at no cost with MyFreeTaxes.com. This 100% free self-filing tool thanks to a United Way and IRS partnership. MyFreeTaxes.com screens for eligible credits and deductions through TaxSlayer software. Any issues? Reach the 2-1-1 staffed helpline at 866-698-9435.
Frequently Asked Tax Questions:
Where can I file my taxes for free?
Unfortunately, our VITA site is unable to file tax returns for new clients until further notice. Contact the VITA Line, 734-677-7235, if you filed your 2020 tax return with us and need to file previous tax years.
File at home for FREE with MyFreeTaxes.com
How do I get a copy of my 2020 tax return?
Existing VITA clients can contact the VITA Team, call the VITA Line at 734-677-7235, or email vita @ uwwashtenaw.org and we will mail you a copy of your tax return.
You can also request a transcript through the IRS website if your return has already been processed.
How can I get proof that I filed previous tax years? (2017 - 2019)
Existing VITA clients can contact the VITA Team, call the VITA Line ay 734-677-7235, or email vita @ uwwashtenaw.org and we will mail you a copy of your tax return.
You can also request a transcript through the IRS website.
Where's my refund?
The IRS is experiencing significant delays processing returns due to tax legislations updates in the American Rescue Plan.
Check the status of your Federal tax return.
Check the status of your Michigan tax return.
If we filed your return and you need assistance, please call 734-677-7235 and leave a message.
I received a letter from the IRS and/or Michigan Treasury, what do I do?
Don't understand the letter? No worries! Let us help. Call us with details of the letter at 734-677-7235 for assistance.
How do I let the IRS know that I do qualify for the Child Tax Credit for 2021 and receive the monthly payments?
Visit the IRS Eligibility Assistant to find out if you qualify.
Those who are not required to file a tax return can use the Child Tax Credit Non-filer Sign-up Tool. Taxpayers required to file a tax return can manage their ACTC payments using the Child Tax Credit Update Portal.
Other Tax Questions?
Send us a question or be added to our contact list, call the VITA Line at 734-677-7235, or email vita @ uwwashtenaw.org and the VITA Team will be in touch. Due to the influx of calls, we will try to respond to your message within 3 business days.