Volunteer Income Tax Assistance (VITA)
VITA appointments for the 2023 season opening February 1, 2023 and IN-PERSON at United Way of Washtenaw County's building -- call 2-1-1 to set up your appointment. We are offering this free service in person for the 2022-2023 tax season to people living in Washtenaw County who earned less than $60,000 in 2022. Services by appointment only, and available the following days and plan to 60-90 minutes for your appointment.
Mondays 10am - 2pm and 5pm - 9pm (by appointment only - dial 2-1-1)
Thursday 3pm - 7pm (by appointment only - dial 2-1-1)
Saturdays 10am - 2pm (by appointment only - dial 2-1-1)
We also have alternate sites at our community partner locations - please contact them directly to set up an appointment if you plan to go to one of those locations.
You can also file at home at no cost with MyFreeTaxes.com. This 100% free self-filing tool thanks to a United Way and IRS partnership. MyFreeTaxes.com screens for eligible credits and deductions through TaxSlayer software. Any issues? Reach the 2-1-1 staffed helpline at 866-698-9435.
The Volunteer Income Tax Assistance (VITA) program is a national IRS-sponsored program that pairs certified volunteers with taxpayers like you to file accurate tax returns for free. United Way of Washtenaw County is proud to be an official VITA Site and assist County resident with tax-related needs.
Frequently Asked Tax Questions:
If we filed your return and you need assistance, please call 517-258-1447 and leave a message.
Where can I file my taxes for free?
Our VITA Site will begin preparing returns on Monday January 30th 2023. To schedule an appointment simply dial 2-1-1 (if calling from a non-local area code dial 1-800-552-1183).
File at home for FREE with myfreetaxes.com
Find other free filing options at getyourrefund.org or visit the IRS website
What do I need to bring to my VITA appointment?
After you've set up your appointment with VITA, make sure you bring the following documents with you.
How do I get a copy of my tax return?
Existing VITA clients can contact the VITA Team, call the VITA Line at 517-258-1447, or email vitainfo@uwscmi.org and we will schedule you to come in and get a copy of your return.
You can also request a transcript through the IRS website if your return has already been processed.
How can I get proof that I filed previous tax years? (2017 - 2022)
Existing VITA clients can contact the VITA Team, call the VITA Line at 517-258-1447, or email vitainfo@uwscmi.org and we will schedule you to come in and get a copy of your return.
You can also request a transcript through the IRS website if your return has already been processed.
Where's my refund?
The IRS is experiencing significant delays processing returns due to tax regulation updates in the American Rescue Plan.
Check the status of your Federal tax return.
Check the status of your Michigan tax return.
If we filed your return and you need assistance, please call 517-258-1447 and leave a message.
I received a letter from the IRS and/or Michigan Treasury, what do I do?
Don't understand the letter? No worries! Let us help. Call us with details of the letter at 517-258-1447 for assistance.
Other Tax Questions?
Send us a question or be added to our contact list, call the VITA Line at 517-258-1447, or email vitainfo@uwscmi.org and the VITA Team will be in touch. Due to the influx of calls, we will try to respond to your message within 3 business days.
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Thank you to our sponsors!
Ann Arbor Rotary Foundation
PNC Financial Group
Washtenaw County Government
IRS
Wells Fargo
MAUW Tax Check Off